Frequently asked questions

Yes. Udentis has built-in НЗИСBulgaria's National Health Insurance Fund - electronic reporting for contracted Bulgarian dental clinics. electronic reporting that keeps pace with regulatory updates automatically. You never need to manage XML files manually.

Most clinics are live within one working day. We migrate your patient data, configure your treatment kits and walk your team through the platform.

All data is encrypted at rest and in transit using AES-256 and TLS 1.3. Servers are hosted in EU data centres and we are fully GDPR compliant.

Yes. Multi-location support is built in. Each location has its own staff and calendar, with consolidated reporting at the group level.

You can attach X-rays, photos and PDFs directly to patient records in Udentis. Dedicated integrations with imaging systems are not available yet - contact us if you need a specific workflow.

You can export a full data archive (CSV / PDF) at any time. We retain your data for 30 days after cancellation, then delete it permanently.

Udentis is a fully responsive web application. It works on any device. A native mobile app is on the roadmap.

No. All plans are monthly. You can upgrade, downgrade or cancel at any time.