Ask your clinic data anything, in plain language
Mention @Udentis in team chat to search patients, manage appointments and draft invoices - in Bulgarian or English. Included on Practice plans and above.
Welcome back, Dr. Marin
Here's what's happening today.
The problem
Reception needs to know if Maria Ivanova has an outstanding balance before she walks in. The practice manager wants tomorrow's schedule by dentist. You want to know which invoices are overdue this week. Each question means opening a different screen, running a filter, or asking someone who is already with a patient. Your clinic data is rich, but accessing it is slow. You do not need another dashboard, you need someone who already read the dashboards and can answer in one sentence.
How it works in Udentis
Built into team chat
The AI assistant lives inside Udentis Team Chat. Mention @Udentis in any conversation to ask operational questions or give instructions in plain language.
It uses the same role-based access as the rest of the platform, so staff only see data their account is allowed to view.
Welcome back, Dr. Marin
Here's what's happening today.
What it can do today
Search patients, list appointments by date or dentist, schedule new appointments, edit or cancel existing ones, create patients, and create or edit draft invoices.
Example: "Who has appointments tomorrow afternoon?" or "Create a draft invoice for Maria Ivanova with a crown prep at 120 EUR."
Welcome back, Dr. Marin
Here's what's happening today.
Privacy: your data stays yours
Patient data processed by the AI Assistant never leaves your Udentis environment for model training. Queries are processed to retrieve your clinic data and generate a response, the conversation is not stored by the AI provider or used to improve external models.
The assistant respects role-based access. A receptionist asking about patient balances sees financial data their role permits. An assistant asking about tomorrow's schedule sees appointment times but not clinical notes. The AI does not bypass your permission system.
Conversation history is stored in your Udentis account for your reference, subject to your clinic's data retention policy. It is not shared across clinics, not visible to other Udentis customers, and deletable on request.
Welcome back, Dr. Marin
Here's what's happening today.
Bulgarian and English, ask in whichever language you think
Type in Bulgarian: "Кой има час утре следобед?" and get the same structured answer as in English. The assistant handles mixed-language conversations, ask in Bulgarian, follow up in English, or vice versa.
Patient names, procedure names, and invoice numbers are returned as they exist in your records, regardless of the query language. A Bulgarian query about "Мария Иванова" finds the patient whether her record was entered in Cyrillic or Latin script.
This matters in Bulgarian clinics where staff switch languages constantly. The AI does not force a single interface language, it meets your team where they are.
Welcome back, Dr. Marin
Here's what's happening today.
Included in the Practice plan, no per-query billing
The AI Assistant is included in the Practice plan (and above) at no additional cost. No per-query charges, no token limits that block you mid-conversation, no "upgrade to Pro for AI" upsell. If you are on the Practice plan, the assistant is available to every staff member with an active account.
Starter plan users can try the assistant during the 30-day trial. After trial, upgrade to Practice to keep access.
The assistant is not a replacement for clinical decision-making. It reads your operational data and answers operational questions. It does not diagnose, prescribe, or interpret radiographs. That boundary is clear in the interface and in training.
Welcome back, Dr. Marin
Here's what's happening today.
Your clinic day, end to end
How this module connects to the rest of your practice.
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Mention @Udentis
Type @Udentis and ask in Bulgarian or English. No syntax, no filters, no report builder.
AI Assistant → -
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Get a structured answer
Names, dates, amounts, and statuses pulled from your live clinic data within seconds.
AI Assistant → -
4
Follow up naturally
Ask a follow-up in the same conversation. Context carries forward without repeating yourself.
AI Assistant → -
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Act on the answer
Use the information to prepare for a patient, send a reminder, or check the schedule, then return to your work.
Appointments →
Who it is for
Solo practice
You are the dentist, receptionist, and manager. Ask "any outstanding invoices?" while washing your hands between patients. Get the answer without opening three screens.
Multi-dentist clinic
Reception asks scheduling questions, the practice manager asks revenue questions, assistants ask about appointments and invoices, all from the same assistant, each seeing only what their role permits.
Clinic group
Group admins ask cross-location questions about schedules and invoices. One assistant, multiple clinics, with the same role-based access controls.
Integrations and details
- Queries live data: appointments, patients, and invoices
- Role-based access: responses respect the asking user's permissions
- Bulgarian and English input with mixed-language conversation support
- No patient data used for external model training
- Conversation history stored in your Udentis account, deletable on request
- Included in Practice plan at no per-query cost
- Context-aware follow-up questions within the same conversation
- Available to all staff with active accounts on eligible plans
Frequently asked questions
Related features
Appointments
Multi-dentist scheduling, drag-and-drop rescheduling, automated patient reminders, and treatment kit prep lists built into every appointment, so your front desk stops firefighting and your chairs stay full.
Learn more →Patients
Every patient's full picture, identity fields, FDI odontogram, NZIS history, documents, and consent, on a single secure screen built for Bulgarian dental practice.
Learn more →Invoicing
Generate Bulgarian-compliant invoices from completed appointments, EIK, VAT number, IBAN, sequential numbering, EUR line items, and PDF delivery, without re-entering a single field.
Learn more →Team Chat
Secure, GDPR-compliant messaging inside Udentis. Direct messages, group chats, @staff mentions, #patient tags and @Udentis for the AI assistant, all where your clinic data already lives.
Learn more →SMS Notifications
Automated SMS for appointment booking, changes, and reminders. Bulgarian sender ID, per-plan quotas, and logged delivery.
Learn more →See it with your own clinic data
Book a 20-minute demo or start a free 30-day trial on the Practice plan. No credit card required.
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